Frequently Asked Questions

Please read our FAQ before sending us a message.

What are my shipping/delivery options?

SGPoppers.com offers regular Singpost Mail and Singpost Smart Pac.

Regular Singpost Mail

Shipping via this method is FREE. Receive Items in 2-3 WORKING DAYS. NO tracking number is provided. SGPoppers.com will NOT be responsible for any lost item using this shipping method.

Park ‘N’ Parcel ( Self Collection)

Provided by Park ‘N’ Parcel Singapore

Collect your item at your nearest shopping mall. This service costs $3. Items will be sent in 2-3 working days to the shopping center of your choice:

parknparcel new

Checkout with this option and let us know under your comments your preferred collection point.

Door Step Courier

This will cost an additional $4.50. A tracking number will be provided. A courier will deliver your items to your doorstep in 2-3 WORKING DAYS.

2 Hours Express

There will be an express charge of $20.

A tracking number will be provided.

A courier will deliver your items to your doorstep in 2 Hours – even on public holidays and weekends.

Your order and payment must be made before we book the service.

How discreet is your packaging?

Our packages are sent out in plain polymailer, with just your name and address on it.

polymail

Which payment methods are accepted at SGPoppers.com?

Currently only by Credit Card/Debit Cards. Place an order with us and an email invoice will be sent to your email shortly. The payment is confirmed only upon receiving the payment.

How secure is shopping in the Online Shop? Is my data protected?

SGPoppers.com is on a high security HTTPS protocol. The online invoice that will be sent to your email is on an even more secure payment network. This is not only convenient, but is an extremely secure way to make payment.

What exactly happens after ordering?

An invoice will be sent to you via your provided email address. The invoice will lead to a secure payment gateway. Your order will be sent out/processed the moment payment has been made

Refund Policy?

For any reason if you are unhappy with your purchase, write in to us at sales@SGPoppers.com and we will arrange for a full refund based on our own discretion.