Frequently Asked Questions

Please read our FAQ before sending us a message.

Are you based in Singapore?

YES. We are based in Singapore and all our stocks are shipped locally within Singapore so you can receive your items in as quickly as 2 hours (if you select the 2 hrs express shipping option.)

Please be wary of copycat websites that are actually based elsewhere. offers local courier delivery, Same day delivery and 2 Hrs Express Delivery. We do not have a self collection option.

Local Courier (Door Step Delivery)

This delivery service requires 2-3 working days. This will cost an additional $5

Local courier delivery is free if your orders are above $65.

The free courier delivery option will only appear once your cart value is above $60.

Same Day Delivery 

There are 2 available time slots for same day delivery.

Morning/afternoon time slot (Cut off at 2 pm): 11am – 6pm Delivery

Evening time slot (Cut off at 7 pm): 6pm – 10 pm Delivery

There will be a charge of $10.

Same day delivery is free if your orders are above $100.

Your order and payment must be made before we book the service.

This delivery service is available from 10am to 11pm daily, on Weekends and Public Holidays too.

2 Hours Express Delivery

There will be an express charge of $20.

A courier will deliver your items to your location in approx. 2 Hours.

The last order for 2 hrs express is at 10 pm.

Your order and payment must be made before we book the service.

This delivery service is available from 10am to 11pm daily, on Weekends and Public Holidays too.

Same day deliveries

  • Time slot based delivery.

Same day deliveries are not time sensitive. There are two slots to choose from which is mainly the Afternoon slot (12pm to 6pm) and Evening(6pm to 10pm). You will be unable to specify a delivery time, and know that your order will be delivered anytime within the time range.

Take note there is also a cut off time for the orders to come in by, which is by 2 pm and 7 pm respectively.

This service is available 7 days a week, and on public holidays too.

2 Hour Express deliveries

  • Express delivery.

Your order will be delivered within 2 hours, from when you have made your payment.

This delivery option is time sensitive and you can specify your preferred time range for when you would like the delivery to be made.

This service is available 7 days a week from 11am to 11pm, on public holidays too.

Our packages are sent out in plain polymailers, and bubble wrapped to minimise the risk of breakage.


Currently only by Credit Card/Debit Cards. Place an order with us and an email invoice will be sent to your email shortly. The payment is confirmed only upon receiving the payment. is on a high security HTTPS protocol. The online invoice that will be sent to your email is on an even more secure payment network. This is not only convenient, but is an extremely secure way to make payment.

An invoice will be sent to you via your provided email address. The invoice will lead to a secure payment gateway. Your order will be sent out/processed the moment payment has been made

This is likely because you have repeatedly failed to complete the payments on the invoices issued, or you did not show up to collect your deliveries. Do ensure that your provided address is complete and your mobile number is accurate.

Once a cancellation has been processed and your account banned, any order amount will be refunded, less any delivery fees occured by us to have the item returned to us. Refunds will show up in your statements in 5 working days.

We only do returns/refunds/replacements should your items be damaged or leaking upon arrival. Contact us us at and send us a picture of the damaged products.

We DO NOT process refunds if the item provided is of the same price of the item that you were supposed to receive.

We reserve the right to replace bottles with an equivalent blend or brand if the bottles were found to be damaged or leaking when packing it. We will also replace bottles in the event of low stock availability, at our own discretion.